Revision of AEON Credit Card Terms & Conditions

Dear Valued AEON Credit Cardholders,  

Kindly be informed that the following Terms and Conditions for AEON Credit Cards will be revised effective 15^th April 2025:  

TERMS AND CONDITIONS:  

CLAUSE 1: Definitions

1.1.2    The expression “AEON Group” means the collective group of companies operating under the AEON Group in Malaysia, including but not limited to AEON Credit, AEON Co. (M) Bhd, AEON Big (M) Sdn Bhd and AEON Bank (M) Berhad;

1.1.21   The expression “AEON Points” means the points earned by or awarded to the Cardholder by AEON Credit in the manner determined by AEON Credit from time to time.

CLAUSE 52: AEON Points  

52.1      AEON Points is for principal Cardholders of Visa and/or MasterCard issued by AEON Credit under AEON Loyalty Programme, which refers to a customer loyalty point programme managed by AEON Credit.  

52.2      AEON Points are awarded to the Cardholder based on the total posted Ringgit Malaysia (RM) amount of eligible retail purchases within and outside Malaysia charged to the credit cards, including Virtual Card (s) and Supplementary Credit Card(s).

52.3     AEON Points earned are valid for three (3) years from the year the Points are accumulated. The exact expiry dates will be indicated in the AEON Point Statement. Unredeemed Points will expire on the 31st of December of the third year, regardless of the month in which the Points were earned. For instance, AEON Points accumulated in May 2021 will expire on 31st December 2024.

52.4     Any AEON Points earned but not redeemed will be forfeited on the expiry dates.

52.5      AEON Points earned across the AEON Group are accumulated at the customer level for each unique customers of the AEON Group. Redemptions can be made through various methods and channels, such as the AEON Wallet App, AEON Credit’s website at www.myaeoncredit.com.my, by phone call or any other channels which will be made available from time to time. AEON Credit reserves the right to decline redemptions made through any other means not specified.

52.6      In the event of cancellation/dispute/refund of any overseas transaction, AEON Credit reserves the right to deduct the AEON Points awarded. The Cardholder acknowledges that the amount of AEON Points to be deducted may differ from the amount of rewarded AEON Points depending on the exchange rates charged on the date of the transaction due to exchange rate fluctuations. The AEON Points to be deducted is based on the total posted Ringgit Malaysia (RM) amount on the date the transaction is received and/or processed. AEON Credit may also deduct Points without notice if the Points are suspected to be fraudulently earned, recorded in error, or tied to a cancelled or reversed transaction.

52.7     The provisions regarding AEON Points in this Terms and Conditions should be read and interpreted together with the AEON Loyalty Programme Terms and Conditions for full clarity.

Thank You.

AEON Credit Service (M) Berhad