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Merchant Acquiring

Discover our merchant solutions, specially crafted for the efficiency and dynamism of your business. We offer Visa/Mastercard acceptance, an Instalment Payment Plan (IPP) for 6-36 months, and merchant e-Statements—all designed to evolve with your business's growth.

For additional information, kindly reach out to us at merchant.helpdesk@aeoncredit.com.my

Interchange Fee Rates
Notices
Enquiries
Effective 1 January 2023, the Interchange Fee for the card transactions made using Visa or Mastercard network are as follows:
 
 
The current Merchant Discount Rate (MDR) remains unchanged in view of the MDR is corresponding with the reduction of Credit Card Interchange Fee rate.
Kindly refer to the below for more information on the Interchange Fees:
VisaMastercard
  • Double swiping and storing the card details on transactions made using credit cards, debit cards or prepaid cards are strictly prohibited.
  • Do not impose a minimum amount for transactions made using credit cards, debit cards or prepaid cards.
  • Do not perform surcharging for transactions made using credit cards, debit cards or prepaid cards.
  • AEON Credit Service shall be entitled to immediately terminate the merchant if the merchant is in breach of any of the terms and conditions as stipulated in the Merchant Agreement.
  • Merchant must fully comply with the PCI DSS, as amended from time to time, and any other applicable standards, rules and must complete a self-assessment questionnaire at least once annually and to provide evidence of its compliance with PCI DSS on AEON Credit Service’s request. Please click below to find out more about PCI DSS v4.0
PCI DSS

At AEON Credit Service, we value our relationship with our Merchants/Business Partners. As such, we are always ready to assist. Please contact us for general enquiries or feedback related to POS terminal.

Merchant Helpdesk
Email: merchant.helpdesk@aeoncredit.com.my
Business hours: Monday-Friday (9am to 5pm)
Non working days : Saturday, Sunday & Public Holidays. Please drop your query to the above email
Authorisation: +603-2241 7888 (24 hours – For Approval Code Only)

Terminal Helpdesk
Call our appointed vendor for enquiries relating to terminal matters at:

  1. CardBiz Payment Services Sdn Bhd: +603-7890 3003 (24 hours)
  2. Revenue Harvest Sdn Bhd: +603-9213 3399 (24 hours)
  3. Paysys (M) Sdn Bhd: +603-9200 8001 (24 hours)
  4. Fass Payment Solutions Sdn Bhd: 015-4600 0188 (24 hours)
  5. mPASS Mobility Sdn Bhd: +603-7890 3003 (24 hours)
  6. Pine Payment Solutions Sdn Bhd: 1 800 38 7883 (24 hours)

Terms & Conditions

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